Privacy Policy for The Conscious Hypnotist

Effective Date: 2021

At The Conscious Hypnotist, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information, in compliance with Australian privacy laws. By engaging with our services, you agree to the terms set out in this policy.

1. Information We Collect

We collect personal information to provide and improve our services, including:

  • Personal Identification Information: Your name, contact details (email, phone number), and address.

  • Health & Demographic Information: Information about your health, well-being, and goals to support your coaching and hypnotherapy journey.

  • Session Data: Notes and recordings from coaching and hypnotherapy sessions.

  • Payment Information: Billing details processed via trusted third-party payment providers.

  • Website Usage Data: Information about how you interact with our website, including IP addresses, browsing habits, and cookie data.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To deliver personalised coaching and hypnotherapy sessions.

  • To track progress and goals based on session data.

  • To communicate about sessions, progress, and relevant offers.

  • To process payments securely through trusted providers.

  • To send marketing communications if you’ve opted in and notify you of relevant updates.

  • To analyze website traffic and improve our services using data analytics.

We also store details of session memories, including progress, goals, and previous interactions, to ensure the continuity and effectiveness of our services.

3. How We Protect Your Information

We take your privacy seriously and implement industry-standard security measures to protect your personal information:

  • Data Encryption: We encrypt sensitive data such as payment details.

  • Access Control: Only authorized personnel involved in service delivery will have access to your personal data.

  • Secure Storage: Personal information is stored in secure, encrypted databases and protected by updated security protocols.

4. Sharing Your Information

We will not sell, trade, or rent your personal information. However, we may disclose information in the following situations:

  • Service Providers: We may share your data with trusted third parties (payment processors, email marketing platforms) who assist in providing our services to you.

  • Legal Requirements: If required by law or legal process (such as subpoenas or court orders), we may disclose your information.

  • Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction.

5. Use of Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, analyze trends, and monitor activity. You can manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website.

6. Your Rights and Choices

Under Australian privacy laws, you have the right to:

  • Access and Correction: Request access to and correction of the personal information we hold about you.

  • Deletion: Request the deletion of your personal data, subject to legal requirements.

  • Marketing Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Once the data is no longer required, we will securely destroy or de-identify it.

8. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and services. These third-party sites are governed by their own privacy policies, and we are not responsible for their practices. We recommend reviewing the privacy policies of these third parties.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, to reflect changes in our services, practices, or legal requirements. Any updates will be posted on this page, with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

The Conscious Hypnotist
Email: hello@theconscioushypnotist.com.au
Phone: 0407 843 042
Website: www.theconscioushypnotist.com.au

Complaints: If you have a complaint about our privacy practices, you may contact us directly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.